VIRTUAL RECEPTIONIST
Interested In Making More Sales Without More Marketing Investment?
This is exactly what we offer through our brand new VIRTUAL RECEPTIONIST AUTOMATION Service!
How Do You Deal With Missed Phone Calls?
For the construction businesses, phone calls are a big part of how you build and maintain customer relationships.
Yet, for various reasons, small business owners can’t always answer the phone — in fact, they tend to miss more than half of customer calls
Every missed phone call is a missed opportunity!
We provide a service that tracks the number that a call came from, automatically texts that number back to automatically attempt to reconnect with the caller, and saves the opportunity!
Why Would Your Business Need This?
According to a study done in cooperation with Google, 68% of phone calls to small businesses go unanswered – meaning lots of revenue is being left on the table! 75% of customers will skip leaving a voicemail. 85% of customers will not attempt to call back!
Research shows that waiting just five minutes to respond to a lead will reduce the likelihood of contact by a factor of 10x! In other words, missed calls are missed opportunities! We’ll help you get them back! Don’t let being short-staffed or too busy cause you to miss more opportunities to grow your business!
Let us turn your missed calls into opportunities!
Get An Estimate Of How Much Your Missed Calls Are Costing You:
Our Packages Include:
- We’ll provision a ‘Smart Number’ to your business.
- We’ll customize our proven automated reconnect campaign to get the highest response from your missed call reconnects.
- We’ll track every call that comes in so you can call back anyone that doesn’t respond via text.
- We’ll automatically capture every number in our CRM so you build an SMS list you can market to.
- Send and receive up to 20,000 messages per month at no additional cost.
- A 14-day Free trial
When you can’t make it to a call, our Virtual Receptionist Service will:
- Automatically text the caller with a message apologizing for missing the call
- Capture their information in your CRM dashboard
- Alert you on an app on your phone and computer, or via a text message/email so you can continue the conversation.
You’ll capture more opportunities immediately, provide better service, will save time and resources, and build a database of contacts to market to all at once!
We will provide you with new “smart” phone numbers, or text-enable your existing number, and have you up and running in days.
Here are some more stats that will help you understand that you really need the Virtual Receptionist Automation:
- About 70% of people will stop dealing with a business whose customer service is weak, and more than 60% will go on to do business with rival companies.
- According to one survey, 67% of consumers cite bad service as a reason for churn.
- That’s a lot of customers to lose. Meanwhile, 91% of customers unhappy with your service may not complain. They simply leave.
Texting as Preferred Channel
- Americans now send text messages 5X more often than they make phone calls
- 90% of consumers say they would prefer businesses to text them, rather than call.
- 85% of consumers would like to start a conversation with a business via text.
- 77% of consumers are likely to have a positive perception of a company that offers to text.
- Most people don’t mind receiving promotional offers via text
- 75% of people wouldn’t mind receiving an SMS text message from a brand (after opt-in)
- More than half of consumers prefer texting for support
- More than 50% of customers prefer contacting support through text messaging compared to other channels.
- 99% of text messages are read and responded to within 90 seconds of receiving them (Source: DigitalMarketingMagazine)
Text vs Email
- SMS open rates beat email nearly 5x over 90% vs 20% – Open rate of SMS compared to email open rates
- Response rates to SMS marketing are 7.5x higher than email
- The response rate of SMS text message marketing is 45% vs email response rates at 6%
- 98% of all SMS messages are opened, but only 20 percent of emails are looked at (Source: VentureBeat)
- SMS sees an engagement rate 6-8 times higher than email marketing (Source: 60secondmarketer)
In short, we offer a very affordable and powerful Virtual Receptionist Automation service that will recapture your lost leads and will increase your sales. If Digital Marketing intimidates you – this is for you!
Here’s what others are saying about the virtual Receptionist: